Shipping policy
Shipping and Return Policy
Store Name: shadeals.in
Support Email: shadeals.in@gmail.com
1. Shipping Policy
At shadeals.in, we are committed to delivering your orders safely and on time.
- Order Processing: Orders are processed after they are successfully placed and confirmed.
- Delivery Time: We aim to deliver all orders within 7 days from the date of order confirmation. Delivery times may vary depending on your location, courier availability, and unforeseen circumstances.
- Shipping Updates: Customers may contact our support team for updates regarding their orders.
- Incorrect Address: Please ensure that your shipping address, phone number, and other delivery details are accurate when placing your order.
- Delivery Delays: While we do our best to ensure timely delivery, delays may occasionally occur due to weather conditions, courier issues, or other circumstances beyond our control.
2. Return Policy — 5 Days
At shadeals.in, customer satisfaction is important to us. We offer a 5-day return policy.
- Return Period: Customers may request a return within 5 days of receiving their order.
- Eligible Items: Items must be unused, in their original condition, and returned with their original packaging, tags, and accessories, where applicable.
- Damaged or Incorrect Items: If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with your order details and clear photographs of the item.
- Return Request: To initiate a return, email us at shadeals.in@gmail.com with your order number, reason for return, and supporting photographs if applicable.
- Return Approval: Our support team will review your request and provide instructions for the return process.
- Refunds: Approved refunds will be processed using the original payment method, where possible. Processing times may vary depending on your payment provider.
- Non-Eligible Items: Items that have been used, damaged after delivery, or returned without their original packaging may not qualify for a return, subject to applicable consumer protection laws.
3. Refund and Replacement Policy
Once a returned item has been received and inspected, we will notify you whether your return has been approved.
If approved, the applicable refund or replacement will be arranged. Refund processing and completion times may vary depending on the payment method and financial institution.
Any applicable shipping charges and return shipping costs will be communicated to the customer during the return process, in accordance with applicable law.
4. Order Cancellation
If you wish to cancel an order, please contact us as soon as possible at shadeals.in@gmail.com. Cancellation requests may not be accepted once an order has been shipped or dispatched.
5. Contact Us
If you have any questions about our shipping, returns, refunds, or orders, please contact us:
Store: shadeals.in
Email: shadeals.in@gmail.com
We appreciate your trust in shadeals.in and thank you for shopping with us!